Introducing AI Call Agents
Costs of Setting Up and Maintaining an Agent + Time Per Call + Conversion Rates
Average Costs
- Setup Costs:
- Software Licensing: £500–£2,000 per agent annually.
- Hardware (Headsets, Computers): £300–£700 per agent.
- Maintenance Costs:
- Software Updates & Support: £100–£500 annually.
- Training Costs: £200–£500 per agent annually.
Time Per Call
- Average call duration ranges from 3–7 minutes depending on complexity.
Conversion Rates
- Cold Calls: ~4.8% success rate overall; higher for targeted campaigns
7.
- Warm Leads: ~20% conversion rate into sales
5.
Sectors Using Sales Calls, Appointment Bookings, and Reservations Most Frequently
Key Sectors
- Retail (Sales Calls)
- Hospitality (Reservations)
- Healthcare (Appointment Bookings)
- Financial Services (Lead Qualification)
- Real Estate (Appointment Scheduling)
- Education (Enrollment Inquiries)
- Technology (Product Demos)
- Travel & Tourism (Reservations)
- Automotive (Service Appointments)
- Utilities (Subscription Renewals)
Popular Services
- Reservations dominate in hospitality and travel sectors.
- Sales calls are prevalent in retail and technology industries.
Detailed Cost Breakdown of Setting Up a Call Agent
| Cost Component | Average Cost Range |
|---|---|
| Software Licensing | £500–£2,000 annually |
| Hardware Setup | £300–£700 per agent |
| Training | £200–£500 per agent |
| Maintenance | £100–£500 annually |
| Overhead Costs | Variable |
Additional Costs
- CRM Integration: £1,000–£5,000 depending on complexity.
- API Usage Fees for Automation Tools like Eleven Labs.
